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Target Operating Model: A Blueprint for Scaling Enterprise Document Automation

We developed the Smarter Drafter Target Operating Model to show how large organisations can scale document automation in a structured, secure and sustainable way.

About this Guide

This guide provides a structured view of what it takes to run document automation at scale. It outlines the operating framework that supports Smarter Drafter Pro across an enterprise — from governance, prioritisation, and role design to testing, release management, and information security.

Built for COOs, CIOs, Knowledge teams, and Transformation leaders, it shows how to turn individual automations into a coordinated firm-wide program with clear ownership, consistent quality, and measurable results. Ideal for organisations moving beyond pilot phases or preparing for broader rollout, this document helps ensure your automation strategy is sustainable, controlled, and aligned with business goals.

Download the Guide