The terms and conditions on this page form part of our Usage Terms.
Unlimited number of documents
A subscription entitles your firm to create an unlimited number of documents during your subscription period.
Word and PDF format
All documents are delivered in both Word and PDF format. We reserve the right to provide documents in PDF format only during trial periods (see below regarding trial periods).
Full range of documents
A subscription gives your firm access to all documents in our range, generally including all new documents added after you join. We do reserve the right to charge extra for certain new documents and, if so, you will be given the option whether or not to include the new document in your subscription.
The standard pricing as advertised on our pricing page from time to time, and any promotional discounts, are only available for firms with up to 10 fee-earners across all practice areas. If your firm is larger than this, a customised package will be designed.
We may also offer alternative pricing for sole practitioners. A “sole practitioner” is defined as a law firm with only a single fee-earner – if your firm has any additional fee-earners in any practice areas, including any paralegals or conveyancers, your firm is not eligible for any special sole practitioner pricing.
If you acquire a subscription on the basis of our standard pricing or any promotional discount, including any special sole practitioner pricing, you must notify us within 1 calendar month each time an additional fee-earner joins your firm. In that case, an increase in your subscription price may apply.
Number of users
At present, our standard pricing includes access for up to 20 users per firm, including paralegals and support staff. We reserve the right to change the number of authorised users at any time at our discretion, although we will not reduce the number of authorised users to less than 5.
All users must be employees of your firm. If you wish to give access to any contractors/consultants, you must first obtain our express permission. Sharing of access with anyone who is not an employee of your firm is strictly prohibited.
12-month subscription periods
All subscriptions, whether with monthly or annual billing, involve an initial 12-month commitment and will automatically renew for further 12-month commitment periods. To turn off automatic renewal, you will need to provide us with written notice of cancellation at least 1 calendar month before the renewal date.
Unless otherwise expressly agreed, our standard pricing as advertised on our pricing page at the time of renewal will apply to the renewal period.
30-day trial period
All subscriptions include an initial 30-day trial period which, if free, will not be counted toward the 12-month commitment. In general, all documents are provided in both Word and PDF format during the initial trial period, although we reserve the right to provide documents in PDF format only during the trial period.
So long as you:
- provide us with written notice of cancellation within your 30-day trial period; and
- complete our full onboarding program,
your subscription will be terminated and any payment(s) made during this period will be refunded. Refunds will be processed only after a phone call during which the Smarter Drafter team may ask for your feedback, which you must provide in good faith.
If you do not cancel prior the end of the 30-day trial period, you will be obliged to complete the first 12 months of your subscription and any amounts already paid will not be refunded. If, however, we choose to provide a refund at our absolute discretion, the transaction fees charged by our payment provider (Stripe) will be deducted from the amount refunded. At present, those transaction fees are equal to 2% of the amount paid.
You must complete our onboarding program, which requires all users, including at least one partner-level user, to participate in training and create multiple documents as part of a bona fide trial.
You are only permitted to use any content that you receive through Smarter Drafter while your Smarter Drafter subscription is active. Any use of content created through Smarter Drafter after your subscription has expired will be a breach of copyright and legal action may be taken.
This provision on copyright extends to the tens of thousands of variations of each document that the Smarter Drafter system can produce across a huge range of fact scenarios, including prior content that has been superseded by the regular updates made by our Knowledge Management team.
See our Fair Use Policy for further information regarding authorised use of our content.